Cerby-managed non-VoIP phone number provisioning — Cerby Incident Timeline & Status

Try DevHelm Uptime

Cerby Status

Cerby-managed non-VoIP phone number provisioning

Started

Sep 18, 2:31 PM UTC

Resolved

Sep 18, 5:48 PM UTC

Duration

3 hrs 16 min

Resolvedminor impactVendor link

Affected:Cerby Web App

Update timeline

ResolvedSep 18, 5:48 PM

This incident has been resolved.

MonitoringSep 18, 4:26 PM

The issue has been fixed, and our service is back up. We are closely monitoring to confirm full stability before resolving this incident.

InvestigatingSep 18, 2:31 PM

We are currently experiencing issues provisioning new non-VoIP Cerby-managed phone numbers. This is not affecting receiving SMS on existing non-VoIP numbers. Our team is actively investigating to identify the root cause.