Performance Issue Mobile & Web — CartonCloud Incident Timeline & Status

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CartonCloud Status

Performance Issue Mobile & Web

Started

Sep 15, 1:43 AM UTC

Resolved

Sep 15, 2:39 AM UTC

Duration

56 minutes

Resolvedminor impactVendor link

Affected:Mobile Applications Web Application Portal / APIs (Asia Pacific)

Update timeline

ResolvedSep 15, 2:39 AM

The performance issue affecting our Mobile & Web applications has now been resolved.

MonitoringSep 15, 1:53 AM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 15, 1:43 AM

We're currently investigating a performance issue impacting the CartonCloud applications. Our team is actively working to resolve this issue. Further updates will be provided through this banner.