This incident has been resolved.

Nylas has pushed a fix for the underlying issue affecting bookings on our external booking site. We're currently monitoring to confirm the "failed to fetch customizations" error is fully resolved and will update this page once we're confident the issue is behind us.

We're currently investigating an issue affecting bookings on our external booking site, provided by Nylas. Users may see a "failed to fetch customizations" error when attempting to book. This appears to be tied to a broader incident on Nylas's end — we've confirmed no recent changes on our side, and Nylas's own status indicates a larger outage. We're monitoring their status and will update here as we know more.