Product Disruption: Calix Service Cloud >> Subscriber Turn up and Troubleshooting (TR-069) — Calix Incident Timeline & Status

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Product Disruption: Calix Service Cloud >> Subscriber Turn up and Troubleshooting (TR-069)

Started

Sep 11, 3:45 PM UTC

Resolved

Sep 12, 12:00 AM UTC

Duration

8 hrs 14 min

Resolvedmajor impactVendor link

Affected:Calix Service Cloud

Update timeline

ResolvedSep 12, 12:00 AM

This incident has been resolved.

MonitoringSep 11, 5:45 PM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 11, 3:45 PM

We are currently investigating reports of issues with Subscriber Turn up and Troubleshooting (TR-069) in Calix Service Cloud. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D5Pm00001GfuLIKAZ