Product Disruption: Calix Service Cloud >> Telemetry Connection — Calix Incident Timeline & Status

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Calix Status

Product Disruption: Calix Service Cloud >> Telemetry Connection

Started

Jul 30, 2:51 AM UTC

Resolved

Jul 31, 6:40 AM UTC

Duration

1 day

Resolvedmajor impactVendor link

Affected:Calix Deployment Cloud Calix Operations Cloud Calix Service Cloud CommandIQ

Update timeline

ResolvedJul 31, 6:40 AM

This incident has been resolved.

MonitoringJul 30, 6:21 AM

A fix has been implemented and we are monitoring the results.

InvestigatingJul 30, 2:51 AM

We are currently investigating reports of issues with Telemetry features in Calic Service Cloud, Calix Operations Cloud,Deployment Cloud and CommandIQ App. Additional details and regular status updates regarding this matter can be found on the Calix Community at the following link: https://community.calix.com/s/feed/0D5Pm00001AcAgAKAV