This incident has been resolved. Facial Biometrics, Face Liveness, and Face Authenticator are operating normally. We will publish a full summary once our post-incident review is complete.

A fix has been applied and we are actively monitoring the services to confirm full recovery. Face Liveness, Face Authenticator, and Facial Biometrics are being closely observed. Further updates will be provided as the situation develops.

We are investigating reports of a service disruption affecting Face Liveness, Face Authenticator, and Facial Biometrics. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.