Cadmium Status
Eventscribe Registration to Website/App API Outage

Started

Resolved

Duration

4 hrs 29 min

Resolvedmajor impactVendor link
Affected:Registration

Update timeline

Resolved

A release deployed on 8/11/2026 at 9:30 PM Eastern to the website/app database caused a failure within Registration-Website syncing that impacted the updating or creation of any registrants within Website/App.  An update was made on 8/12/2026 at 10:45 AM Eastern to resolve this issue and syncing is now working as expected.

Monitoring

A fix to the Eventscribe Registration API has been implemented and we are monitoring the system to confirm everything is working as expected. An update will be provided shortly.

Identified

We have identified the cause associated with the Eventscribe Registration API that is impacting the connection with Website and App and are working on a fix. We will provide an update within the next hour.

Investigating

We are currently investigating an issue regarding Eventscribe registration APIs that is impacting the connection with the Eventscribe Website and App and Check-in and Badging. We will provide an update within the next hour.

Eventscribe Registration to Website/App API Outage — Cadmium Incident Timeline & Status — DevHelm