The issue has been resolved. All services are working as expected.

We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.

We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. This issue only affects the Office Converters (Word, Excel, and PowerPoint files). All other uploads are working as expected.

We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.