Degraded Performance Impacting Search Functionality — BuildOps Incident Timeline & Status

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BuildOps Status

Degraded Performance Impacting Search Functionality

Started

Aug 4, 3:22 PM UTC

Resolved

Aug 5, 12:59 PM UTC

Duration

21 hrs 36 min

Resolvedminor impactVendor link

Affected:Asset Management CRM Dispatch Board Inventory & Purchasing Labor & Time-tracking Project Management Reporting and Dashboards Service Agreements Service and Maintenance

Update timeline

ResolvedAug 5, 12:59 PM

This issue has been resolved. Our search functionality has fully recovered and is working as expected.

MonitoringAug 4, 3:34 PM

We have identified the root cause and implemented a fix. We are seeing improvements in the search functionality and will continue to closely monitor the system.

InvestigatingAug 4, 3:22 PM

We are aware of an issue impacting our search functionality. We are actively investigating this.