2FA Code Delay — Buildium Incident Timeline & Status

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Buildium Status

2FA Code Delay

Started

Aug 28, 7:21 PM UTC

Resolved

Aug 28, 10:03 PM UTC

Duration

2 hrs 41 min

ResolvedVendor link

Affected:Buildium.com

Update timeline

ResolvedAug 28, 10:03 PM

This incident has been resolved.

MonitoringAug 28, 8:48 PM

We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.

IdentifiedAug 28, 7:21 PM

Some users may experience trouble accessing Buildium due to SMS delivery delays affecting 2FA codes across multiple U.S. networks. We are actively working with our partner, Twilio, to resolve the issue.