Started
Resolved
Duration
3 hrs 26 min
Update timeline
This incident has been resolved and we are monitoring usage / logs for any issues.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Fix has been implemented and is currently propagating across our services
We are continuing to work on a fix for this issue.
We experienced a service disruption that impacted parts of the Briq platform, including the web portal, workflows, and connections. The issue was caused due to configuration updates with one of our external services, which prevented services from loading correctly. Our team identified the issue and has taken corrective steps to restore normal operations. Systems are now recovering, and we are actively monitoring to ensure stability. We are also implementing additional safeguards to prevent this from happening again. We apologize for the inconvenience and appreciate your patience.