Consumer Research - Intermittent Issue with Results Not Loading — Brandwatch Incident Timeline & Status

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Brandwatch Status

Consumer Research - Intermittent Issue with Results Not Loading

Started

Sep 8, 10:15 PM UTC

Resolved

Sep 9, 3:40 PM UTC

Duration

17 hrs 25 min

Resolvedminor impactVendor link

Affected:Consumer Research Application

Update timeline

ResolvedSep 9, 3:40 PM

Thank you for your patience. This issue is now resolved.

MonitoringSep 9, 10:46 AM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 8, 10:15 PM

We're currently experiencing intermittent issues with results not loading in Query Explore and Dashboards, and our Engineering team is investigating the cause.