Brandwatch Status
Labels Cannot Be Added to Content in Engage

Started

Resolved

Duration

3 days

Resolvedmajor impactVendor link
Affected:Engage

Update timeline

Resolved

The incident has been resolved and the Engage labels can be used as usual now.

Monitoring

Our Engineering Team have implemented a fix to resolve the issue preventing Engage Labels from being applied to content within Engage. We are continuing to monitor the situation.

Identified

Our Engineering team has identified the root cause of the issue affecting publishing to LinkedIn and has developed a fix. The team is now completing the final steps necessary before releasing the fix. In the meantime, customers may still experience publishing failures. We will share an update once the fix has been deployed and we have confirmed that the issue is resolved. We apologise for the ongoing disruption and appreciate your patience.

Investigating

We are experiencing an issue where we are unable to add labels to content in Engage.

Labels Cannot Be Added to Content in Engage — Brandwatch Incident Timeline & Status — DevHelm