Brandwatch Status
Consumer Research - Query Backfill and Live Mention Indexing Delays

Started

Resolved

Duration

2 days

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

Our team has identified the source of the processing delays and has implemented changes to resolve the issue. We are continuing to monitor the system to ensure processing returns to normal. We’ll provide a further update as soon as more information is available.

Investigating

We're currently experiencing a general delay with query backfills and live indexing. Our Engineering team is investigating the cause of the issue.

Consumer Research - Query Backfill and Live Mention Indexing Delays — Brandwatch Incident Timeline & Status — DevHelm