Consumer Research - Query Backfill and Real-time data delay — Brandwatch Incident Timeline & Status

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Brandwatch Status

Consumer Research - Query Backfill and Real-time data delay

Started

Sep 4, 7:45 PM UTC

Resolved

Sep 8, 10:41 AM UTC

Duration

3 days

ResolvedVendor link

Affected:Consumer Research Application Data Collection Listen

Update timeline

ResolvedSep 8, 10:41 AM

This issue has now been resolved. Many thanks for your patience while our team was looking into this.

IdentifiedSep 8, 10:41 AM

We are continuing to work on a fix for this issue.

IdentifiedSep 4, 7:45 PM

We wanted to let you know that we're currently experiencing an issue affecting query data backfilling and real-time matching. No data will be lost as a result of this issue. We’re working to resolve it and will keep you informed of any updates. Thank you for your patience.