Consumer Research - Platform Loading Issues — Brandwatch Incident Timeline & Status

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Brandwatch Status

Consumer Research - Platform Loading Issues

Started

Oct 29, 4:22 PM UTC

Resolved

Oct 29, 7:04 PM UTC

Duration

2 hrs 41 min

Resolvedmajor impactVendor link

Affected:Consumer Research Application Listen

Update timeline

ResolvedOct 29, 7:04 PM

This incident has been resolved.

MonitoringOct 29, 4:53 PM

A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.

InvestigatingOct 29, 4:22 PM

We’re currently experiencing an issue with the Consumer Research platform loading. Users may experience difficulty accessing the platform, and our Engineering team is investigating the cause.