[Critical] Issues with Multiple Box Services
Started
Resolved
Duration
5 minutes
Affected:Accessible Site (a.box.com)Authentication (OAuth 2.0 / JWT)Box AIBox AIBox AppsBox CanvasBox Doc GenBox Embed WidgetBox ExtractBox ShuttleBox SignBox SignContent APIContent PreviewEvents APIFiles PageLogin/SSOSearchUploads/DownloadsUploads/DownloadsWeb ApplicationWebhooksWorkflows and Automations
Update timeline
Resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Investigating
We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.