[Minor] Issue with Box AI — Box Incident Timeline & Status

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Box Status

[Minor] Issue with Box AI

Started

Nov 4, 5:48 AM UTC

Resolved

Nov 4, 9:07 AM UTC

Duration

3 hrs 18 min

Resolvedminor impactVendor link

Affected:Box AI

Update timeline

ResolvedNov 4, 9:07 AM

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

InvestigatingNov 4, 6:51 AM

We are continuing to investigate this issue.

InvestigatingNov 4, 6:18 AM

We are continuing to investigate this issue.

InvestigatingNov 4, 5:48 AM

Our team is investigating an issue with Box AI. Some users may be unable to use Box AI. We will provide additional information as it becomes available.