SendGrid/AWS outage — BlueVolt Platform Status Incident Timeline & Status

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BlueVolt Platform Status Status

SendGrid/AWS outage

Started

Oct 20, 5:42 PM UTC

Resolved

Oct 21, 7:27 AM UTC

Duration

13 hrs 44 min

Resolvedminor impactVendor link

Affected:Notifications & scheduled reports

Update timeline

ResolvedOct 21, 7:27 AM

This incident has been resolved.

MonitoringOct 21, 7:26 AM

We are continuing to monitor for any further issues.

MonitoringOct 20, 5:42 PM

We're monitoring an issue with our third party vendor, SendGrid, that's affecting the sending of email and notifications. Their vendor, AWS, has implemented a mitigation and is in the process of recovery. More info here: https://status.sendgrid.com/