Illuminate data refresh delays for LMS data (US region) — Blackboard Inc. Incident Timeline & Status

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Blackboard Inc. Status

Illuminate data refresh delays for LMS data (US region)

Started

Oct 23, 2:40 PM UTC

Resolved

Oct 28, 10:15 PM UTC

Duration

5 days

Resolvedminor impactVendor link

Affected:Illuminate

Update timeline

ResolvedOct 28, 10:15 PM

The issue has been resolved.

InvestigatingOct 23, 2:40 PM

We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date. Our engineering team is working on a fix. Other regions are not affected. We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.