Teams Private Chat Migrations Impacted by Verify Credentials Error — BitTitan Incident Timeline & Status

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BitTitan Status

Teams Private Chat Migrations Impacted by Verify Credentials Error

Started

Oct 14, 2:04 PM UTC

Resolved

Oct 14, 3:19 PM UTC

Duration

1 hr 15 min

ResolvedVendor link

Affected:MigrationWiz MigrationWiz DE

Update timeline

ResolvedOct 14, 3:19 PM

This incident has been resolved.

InvestigatingOct 14, 2:04 PM

We are currently investigating an issue affecting Teams Private Chat migrations. During credential verification, customers may see an error indicating the user was not found on the Source tenant. This issue is limited to Teams Private Chat migrations. Other migration types are not affected. Our team is aware of the issue and is actively investigating. We will provide an update as soon as we have more information.