Bitso Status
Issues affecting COP operations

Started

Resolved

Duration

8 hrs 38 min

Resolvedminor impactVendor link
Affected:Bank Transfer

Update timeline

Resolved

Impact from the issue is over. We apologize for the inconvenience and thank you for your patience.

Monitoring

Impact was caused due a OnGoing maintenance from DICE in the central bank in colombia Bre-B payouts were experiencing degradation. The Maintence is now finished and transactions are flowing success fully again. We will continue monitoring the transaction flow . We apologize for the inconvenience and thank you for your patience.

Identified

One of our service providers is experiencing system issues affecting COP payout transactions. Our engineering team is following up to restore the service as soon as possible. Requests to our payout preview API (payments/v1/preview_payout) with BREB are facing instability. Your funds remain secure. We will update this page as soon as we have more information. We apologize for the inconvenience and thank you for your patience

Issues affecting COP operations — Bitso Incident Timeline & Status — DevHelm