All systems are operational.

We have taken several steps to remediate the latency and high error rates experienced yesterday. We are continuing to monitor all systems throughout the day.

We have identified and fixed an issue with one of our web servers that was causing a significant amount of errors, blocking users ability to login and perform certain actions. Performance has returned to normal but we will continue to monitor overnight and into morning. There are still several software fixes planned to release ASAP to ensure performance does not degrade again.

We are continuing to experience system load issues that are again impacting login for some users, preventing them from accessing the system. Our team has identified several likely contributing areas and is actively working on fixes. We will deploy those fixes as soon as they have been tested and confirmed safe.

We are continuing to investigate performance degradation and high error rates in BigTime Delivery.

We are aware of a brief interruption to logins to BigTime Delivery; this has been resolved. We are continuing to investigate performance degradation and high error rates in BigTime Delivery.

We are continuing to investigate performance degradation and high error rate in BigTime Delivery.

We are investigating issues with degraded performance and high error rates in Bigtime Delivery.