Big Ideas Math Status
Slowness or failure when displaying reports

Started

Resolved

Duration

1 day

Resolvedmajor impactVendor link

Update timeline

Resolved

The reporting issue is resolved. Thank you for your patience.

Monitoring

A fix has been implemented for reporting issues and we are monitoring the results.

Identified

A fix has been implemented for reporting issues and we are monitoring the results.

Identified

We have identified the probable cause of the issue and are working internally and with our partners towards resolution. There will continue to be issues viewing reports or lists of assignments that are currently in-progress and will continue to intermittently affect other reporting or assignment interactions.

Investigating

Any reports containing assignments that are partially completed are not loading correctly. This can cause other reports to also fail occasionally. We are continuing to investigate solutions to this issue. Until then, assignments can be created and taken safely with no data lost.

Investigating

We are currently investigating the issue.

Slowness or failure when displaying reports — Big Ideas Math Incident Timeline & Status — DevHelm