08-03-2026 Incident — BigID Incident Timeline & Status — DevHelm

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08-03-2026 Incident

Started

Aug 3, 8:09 AM UTC

Resolved

Aug 3, 8:55 AM UTC

Duration

46 minutes

Resolvedmajor impactVendor link

Affected:US East Region (Northern Virginia)

Update timeline

ResolvedAug 3, 8:55 AM

This incident has been resolved.

InvestigatingAug 3, 8:41 AM

We are continuing to investigate this issue.

InvestigatingAug 3, 8:09 AM

We are currently investigating performance degradation affecting one of our clusters

08-03-2026 Incident — BigID Incident Timeline & Status — DevHelm