Elevated API Errors — Bigeye Incident Timeline & Status

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Bigeye Status

Elevated API Errors

Started

Feb 17, 4:10 PM UTC

Resolved

Feb 17, 5:32 PM UTC

Duration

1 hr 21 min

Resolvedmajor impactVendor link

Affected:API UI

Update timeline

ResolvedFeb 17, 5:32 PM

This incident has been resolved.

MonitoringFeb 17, 5:11 PM

A fix has been implemented and we are monitoring the results.

InvestigatingFeb 17, 5:10 PM

We are continuing to investigate this issue.

InvestigatingFeb 17, 4:40 PM

We are continuing to investigate this issue.

InvestigatingFeb 17, 4:10 PM

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes