BetterNow Status
retroactive: API authorization errors

Started

Resolved

Duration

less than a minute

Resolvedmajor impactVendor link

Update timeline

Resolved

A new version of the service added stricter validation of API credentials, which improperly refused access for some users with the 401 HTTP response code. We saw an increase in 401 responses from 2026-08-12 17:43 CEST until the validation was reverted at 2026-08-13 08:41 CEST

retroactive: API authorization errors — BetterNow Incident Timeline & Status — DevHelm