Admin 'Reports' pages not working — BCycle Incident Timeline & Status

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BCycle Status

Admin 'Reports' pages not working

Started

Oct 22, 4:10 PM UTC

Resolved

Oct 22, 5:55 PM UTC

Duration

1 hr 45 min

Resolvedminor impactVendor link

Affected:DEN - BCycle Admin LAX - BCycle Admin PHL - BCycle Admin

Update timeline

ResolvedOct 22, 5:55 PM

This incident has been resolved.

MonitoringOct 22, 4:41 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 22, 4:35 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 22, 4:10 PM

We are investigating an issue in the Admin website where reports on the 'Reports' page are not loading. We will continue to update as we isolate the root cause and determine a fix. Thank you for your patience.