Delays on Payment Bookings
Update timeline
Resolved
The backlog of messages has been processed and the incident has been resolved.
Monitoring
A fix has been implemented and we see payments are booking correctly now. We continue to monitor the results and we will confirm in the next update once the backlog is cleared.
Identified
We have identified an issue impacting some of our clients, that is causing delays in inbound payments being booked to clients accounts. We are currently in a process of deploying a fix that should mitigate this issue.