Voice Authentication Incident - Pindrop — Bandwidth Incident Timeline & Status

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Bandwidth Status

Voice Authentication Incident - Pindrop

Started

Nov 3, 10:59 PM UTC

Resolved

Nov 4, 4:07 AM UTC

Duration

5 hrs 7 min

Resolvedmajor impactVendor link

Affected:Inbound Calling (SIP) - United States

Update timeline

ResolvedNov 4, 4:07 AM

This incident has been resolved.

MonitoringNov 4, 3:01 AM

Teams are observing expected verification behavior and will monitor for prolonged stability.

InvestigatingNov 3, 10:59 PM

Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.