This incident has been resolved.

Teams have identified the source of this incident and are working with the impacted vendor to restore expected address validation.

Bandwidth teams are investigating an incident impacting the ability to validate non-North American addresses. These address validation requests may not complete as expected.

Between 20:35 UTC on October 30 and 03:16 UTC November 3, customers encountered a disruption in the ability to validate non-North American addresses.  Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.  We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.