Athennian Status
Missing Documents/Folders in Some Minute Books

Started

Resolved

Duration

10 hrs 20 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved. The issue causing documents and folders to appear missing in Minute Books for a subset of entities has been fixed, and we've confirmed normal behavior is restored. If you continue to experience any issues, please contact support.

Monitoring

A fix has been applied to resolve the issue causing documents and folders to appear missing in Minute Books for a subset of entities. We are monitoring the results to confirm full resolution. If you continue to experience this issue, please contact support.

Identified

We have identified the cause of the issue affecting document and folder visibility in Minute Books for a subset of entities. Our engineering team is actively working on a fix and validating it before rollout. We will provide another update once the fix has been applied or as new information becomes available.

Investigating

We are investigating reports that a subset of entities' Minute Books are showing documents and/or folders as missing. Our engineering team is actively investigating the root cause. We will provide an update as more information becomes available.

Missing Documents/Folders in Some Minute Books — Athennian Incident Timeline & Status — DevHelm