[Reporting and Data Services] Delayed Metrics on Reporting Pages — Assembled Incident Timeline & Status

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Assembled Status

[Reporting and Data Services] Delayed Metrics on Reporting Pages

Started

Sep 8, 3:18 AM UTC

Resolved

Sep 8, 6:01 AM UTC

Duration

2 hrs 43 min

Resolvedminor impactVendor link

Affected:AI Products API Application Reporting and data services Voice

Update timeline

ResolvedSep 8, 6:01 AM

This incident has been resolved.

MonitoringSep 8, 5:45 AM

A fix has been implemented, and our systems are recovering. We will continue to monitor until everything is back to normal.

IdentifiedSep 8, 3:18 AM

Our data processing infrastructure is running behind, causing inaccuracies on our metrics reporting pages. No data has been lost. We have identified the issue and are working on a fix.