Increased error rate of email/SMS workflows, review link tracking, and survey responses — AskNicely Incident Timeline & Status

Increased error rate of email/SMS workflows, review link tracking, and survey responses

Started

Mar 5, 9:53 AM UTC

Resolved

Mar 5, 11:07 AM UTC

Duration

1 hr 14 min

Update timeline

ResolvedMar 5, 11:07 AM

This incident has been resolved.

MonitoringMar 5, 10:50 AM

A fix has been implemented and we are monitoring the results.

IdentifiedMar 5, 10:13 AM

The issue has been identified and a fix is being implemented.

InvestigatingMar 5, 9:53 AM

We are currently investigating this issue.