[EU] Bookings, services and guest check-ins showing outdated information.
Started
Resolved
Duration
8 days
ResolvedVendor link
Update timeline
Resolved
The incident has been resolved.
Monitoring
Today between 11:40 and 13:15 CEST, Oct 13, some AskCody customers in our EU region may have seen information that was not up to date. This could show up as: - missing or outdated meeting room bookings - missing catering orders - guests who could not be checked in or out We found the cause: a configuration issue in today’s update. We reverted the update at 13:15 CEST, and AskCody is now showing current information again. Changes made between 11:40 and 13:15 CEST, Oct 13, such as new bookings, orders or guest check-ins, may not be visible. We’re sorry for the disruption and thank you for your patience.