Update timeline
This incident has been resolved.
We have been informed that traffic is being re-routed around the affected region by our upstream provider. We will continue monitoring until we have confirmation that the issue is fully resolved.
Our upstream provider has identified multiple subsea internet cable outages resulting in slowdowns in the Asia-Pacific region since September 21.
The issue appears to have resurfaced, we are awaiting an update from our upstream provider. If possible, we recommend using a VPN to a server outside the affected region.
We are no longer seeing the issue, we will be monitoring until we have had confirmation that the issue is resolved upstream.
We have determined the issue to be a service degradation in Cloudflare's Asia region. We are working with them to get this resolved.
We are continuing to investigate this issue.
We are currently investigating an issue affecting app availability in South East Asia.