Ashby Status
Ashby is unavailable or slow to load in South East Asia due to upstream provider

Started

Resolved

Duration

5 days

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

We have been informed that traffic is being re-routed around the affected region by our upstream provider. We will continue monitoring until we have confirmation that the issue is fully resolved.

Identified

Our upstream provider has identified multiple subsea internet cable outages resulting in slowdowns in the Asia-Pacific region since September 21.

Identified

The issue appears to have resurfaced, we are awaiting an update from our upstream provider. If possible, we recommend using a VPN to a server outside the affected region.

Monitoring

We are no longer seeing the issue, we will be monitoring until we have had confirmation that the issue is resolved upstream.

Investigating

We have determined the issue to be a service degradation in Cloudflare's Asia region. We are working with them to get this resolved.

Investigating

We are continuing to investigate this issue.

Investigating

We are currently investigating an issue affecting app availability in South East Asia.

Ashby is unavailable or slow to load in South East Asia due to upstream provider — Ashby Incident Timeline & Status — DevHelm