Rise 360: PDF exports are delayed — Articulate Incident Timeline & Status

Rise 360: PDF exports are delayed

Started

Aug 19, 8:10 PM UTC

Resolved

Aug 19, 9:12 PM UTC

Duration

1 hr 2 min

Resolvedminor impactVendor link

Affected:Rise 360

Update timeline

ResolvedAug 19, 9:12 PM

This incident has been resolved.

MonitoringAug 19, 8:46 PM

PDF exports in Rise 360 are processing normally again. We’re monitoring to confirm performance remains stable.

InvestigatingAug 19, 8:10 PM

PDF exports in Rise 360 are taking longer than expected to complete. We’re investigating the delays and working to restore normal processing.