Articulate Status
Rise 360: PDF exports aren't processing

Started

Resolved

Duration

1 hr 59 min

Resolvedmajor impactVendor link
Affected:Rise 360

Update timeline

Resolved

This incident has been resolved.

Monitoring

We've identified the issue preventing Rise 360 PDF exports from processing and deployed a fix. PDF exports are processing again, and we're continuing to monitor performance.

Investigating

Customers are unable to export Rise 360 courses to PDF. We're investigating this issue and working to restore PDF exports.

Rise 360: PDF exports aren't processing — Articulate Incident Timeline & Status — DevHelm