Cloud Hybrid JP1 Partial Outage — Arcserve Incident Timeline & Status

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Arcserve Status

Cloud Hybrid JP1 Partial Outage

Started

Sep 6, 1:25 AM UTC

Resolved

Sep 6, 10:40 AM UTC

Duration

9 hrs 15 min

Resolvedmajor impactVendor link

Affected:Arcserve UDP Cloud Hybrid JP

Update timeline

ResolvedSep 6, 10:40 AM

This incident has been resolved.

MonitoringSep 6, 6:45 AM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 6, 1:25 AM

A number of customers utilizing our JP1 Data Centre may experience delays or issues performing replications to Arcserve Cloud. We are working to restore service, and we will provide periodic updates. Regards, Arcserve Support