Apwide Status
Unexpected outage

Started

Resolved

Duration

less than a minute

Postmortemcritical impactVendor link

Update timeline

Resolved

Golive & Time Squad were unavailable this morning for a duration of approximately 30 minutes. We are currently conducting an investigation to identify the root cause.

Postmortem—

**After a thorough analysis, we identified that one of our components had reached the maximum number of database connections it was allowed to establish.** As traffic continued to grow, our health check system marked the component as unavailable and automatically restarted it in an attempt to restore normal operation. It took approximately 30 minutes for the component to come back online with a sufficient number of available connections to handle the load. **Remediation:** We have increased the maximum number of allowed connections for this particular component. We sincerely apologize for any inconvenience this outage may have caused. Please rest assured that we are committed to providing the best service possible.

Unexpected outage — Apwide Incident Timeline & Status — DevHelm