AppZen Status
AP Inbox – Email Ingestion Issue

Started

Resolved

Duration

6 hrs 32 min

Resolvedmajor impactVendor link
Affected:AppZen Inbox

Update timeline

Resolved

This incident has been resolved. All invoices submitted to AppZen by email or through an ERP integration have been ingested.

Monitoring

We are monitoring the fix implemented to resolve the issue.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox. We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.