AP Inbox – Email Ingestion Issue
Update timeline
Resolved
This incident has been resolved. All invoices submitted to AppZen by email or through an ERP integration have been ingested.
Monitoring
We are monitoring the fix implemented to resolve the issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox. We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.