Login and Performance Issues Affecting Public Cloud Servers — Appspace Incident Timeline & Status

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Appspace Status

Started

Jul 1, 1:41 PM UTC

Resolved

Jul 7, 5:37 PM UTC

Duration

6 days

Resolvedmajor impactVendor link

Affected:Public Cloud Environment

Update timeline

ResolvedJul 7, 5:37 PM

This incident has been resolved.

MonitoringJul 1, 7:48 PM

A fix has been deployed and we're seeing positive performance improvements.

InvestigatingJul 1, 1:41 PM

We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.