Traffic disruption in eu-west-1, elevated number of HTTP 500 errors — Apigee Incident Timeline & Status

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Apigee Status

Traffic disruption in eu-west-1, elevated number of HTTP 500 errors

Started

Sep 13, 10:49 AM UTC

Resolved

Sep 17, 12:14 PM UTC

Duration

4 days

Resolvedminor impactVendor link

Affected:API Services

Update timeline

ResolvedSep 17, 12:14 PM

This incident has been resolved.

MonitoringSep 13, 11:13 AM

Issue has been mitigated, normal traffic flow resumed. Team suspects partial network outage in single region, we continue investigating.

InvestigatingSep 13, 10:49 AM

We are currently investigating issues affecting Apigee Edge customers in eu-west-1. Some customers may observe elevated number of HTTP 500 responses due to issues with Apigee Datastore in the region.