Update timeline
Resolved
Systems have been stable and working correctly for over 1 hour. We continue monitoring.
Monitoring
We continue monitoring
Investigating
We continue to monitor and investigate but system is operating normally.
Investigating
We are still investigating.
Investigating
Degraded performance is back, we are investigating.
Monitoring
A backend message system had lost connection, and is now recovering the backlog. This affected webhooks and payment processing among others.
Identified
The cause has been identified as some API usage causing heavy load on Database system. Systems are looking normal. We'll continue to monitor.
Investigating
We are currently investigating an issue affecting our platform.