Student portal issue -US East - US West region
Update timeline
Resolved
This incident has been resolved.
Monitoring
Between 4:35 AM EST and 5:00 AM EST, a subset of customers may have experienced disrupted functionality or intermittent service degradation. The underlying issue has been identified and fully resolved, and all services have been restored to normal operation. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve the issue.