Started
Resolved
Duration
10 days
Update timeline
This incident had been resolved
Maintenance in US Cluster is completed. Alerts are functional again, Data Collectors are still offline
Starting 11:00 AM UTC. Expected downtime for US Customers: ~3 hours
Maintenance in Frankfurt Cluster is completed. Alerts are functional again, Data Collectors are still offline.
Starting 7:00 AM UTC. Expected downtime for Frankfurt Customers: ~3 hours
We are experiencing issues in collecting data, and detecting and dispatching anomaly type alerts
All data collectors are currently not working. We are working on restoring them.
[CRUCIAL UPDATE] The following Data Collectors are currently affected and are not retreiving any samples: - Snowflake - S3 - Kinesis We are continuing to investigate the issue.
Snowflake Streams have encountered difficulties in retrieving data samples over the last few hours. This issue is not localized to a single region but is impacting all of our clusters across different geographical areas. Our team is actively conducting a thorough investigation to identify the root cause of this disruption and to implement a resolution as quickly as possible