Altmetric Details API functionality degradation — Altmetric Incident Timeline & Status

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Altmetric Status

Altmetric Details API functionality degradation

Started

Sep 18, 7:12 PM UTC

Resolved

Sep 19, 9:17 AM UTC

Duration

14 hrs 5 min

Resolvedmajor impactVendor link

Affected:Altmetric Details Pages API

Update timeline

ResolvedSep 19, 9:17 AM

No further outages have been detected so the incident is now considered resolved.

MonitoringSep 18, 10:10 PM

A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.

InvestigatingSep 18, 7:12 PM

We are continuing to investigate this issue.

InvestigatingSep 18, 7:12 PM

We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.