Delays in End-of-Day Position Reporting for a Subset of Accounts
Started
Resolved
Duration
2 hrs 8 min
ResolvedVendor link
Update timeline
Resolved
All daily EOD sync have been completed. This incident is now resolved.
Monitoring
The job for EOD positions continues to progress as expected. We anticipate processing to complete by approximately 09:30 UTC (5:30 AM EDT). We will provide our next update once processing is complete or if the timeline changes.
Identified
The sync processing job is currently running. EOD position synchronization remains delayed while the job completes. Cash balances and withdrawables are unaffected and available. We are actively monitoring the process.
Investigating
We are currently experiencing a delay in our Beginning of Day (BOD) processing. As a result, EOD position (GET /v1/reporting/eod-positions) may temporarily reflect the previous business day's values.