Alchemy Status
BNB Smart Chain: Elevated Latency and Intermittent Errors on Archive Requests

Started

Resolved

Duration

6 hrs 27 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved. Latency and error rates for BNB Smart Chain have remained normal. We will continue to monitor.

Monitoring

Latency and error rates for BNB Smart Chain have returned to normal since approximately 15:00 UTC. We are continuing to monitor and will resolve this incident once we are confident performance is stable.

Investigating

We are seeing elevated latency and a small percentage of intermittent 5xx errors on BNB Smart Chain, mainly for archive and trace requests served from our EU region. The issue began around 01:40 UTC on October 22 and has been intermittent since. We are investigating and working to restore normal performance. We will post another update shortly.