All customer configurations have been fixed. The issue is fully resolved, and all PIM features are available again. Thank you for your patience and understanding

We are continuing to deploy a fix for this issue.

A subset of users are currently unable to access the PIM. Any attempt to log in or load the application is failing. This issue began at 11:00 UTC and is affecting customers on the Growth Package. Other plans are not impacted. The issue has been identified and a fix is being progressively rolled out. We will provide an update in 30 minutes.